Troubleshoot sign-in problems

Resolve common Microsoft sign-in, MFA, and account access issues.

Most access issues can be resolved by confirming the correct account, refreshing the session, and completing MFA again.

1

Confirm you selected your USAFA Microsoft account.

2

Close FalconNet completely, reopen it, and try again.

3

Check that your device has a reliable network connection.

4

If the problem continues, capture the error message and contact FalconNet support.

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