Approve or deny a discretionary pass

Review a discretionary pass request and record an approval or denial decision.

This workflow is for users who are authorized to make pass decisions. Review the request information before selecting either option.

1. Open the pass request

On the FalconNet main page, find Pass Requests and select the discretionary pass request you need to review.

Select the correct request from Pass Requests.

2. Review the request and set any pass cost

Review the pass type, start and end times, description, address, and any applicable options. Under Options, the number beside Cost is how many passes will be charged for the discretionary pass.

1

Select the plus (+) button beside Cost to increase the number of passes charged.

2

Select the minus (-) button if you need to reduce the cost.

3

Verify the displayed Cost before making your decision. Leave it at 0 when no pass should be charged.

3. Approve or deny the request

Select Approve or Deny based on your decision. The decision is complete after FalconNet processes the selection.

Set the pass cost if needed, verify it, then choose Approve or Deny.

If the request still appears under Pass Requests, swipe down to refresh the FalconNet app. The request should disappear after the decision has been processed.

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